The platform connects customers and businesses. It does not perform the work itself.
Lead exchange, documented end to end
Ryan's Connections keeps every lead handoff, consent record, and billing dispute visible.
The platform connects customers with local businesses, but it also needs the legal and operational evidence to prove what happened when a lead is challenged.
I consent to my information being shared with local service providers.
Keep invoices, payments, audit logs, and exports available for disputes and tax reporting.
Immutable timeline
Evidence for lead delivery and charge disputes
Lead created
Customer submitted service details, address, and contact information for a local quote request.
- Actor
- Customer intake form
- Timestamp
- 2026-03-11T09:03:12-05:00
- Evidence
- Raw lead payload stored with request metadata and source fingerprint.
Compliance baseline
Build the safeguards before scaling lead volume
Terms of Service
Clarify the intermediary role, payment timing, refund rules, and the platform boundary in disputes.
Privacy Policy
Explain what data is collected, how it is used, who receives it, and how long it is stored.
Audit timeline
Keep immutable lead history to defend against fraud, delivery, and billing accusations.
Exportable records
Generate CSV, JSON, and report-friendly exports for disputes, accounting, and operations.
Business verification
Collect license and insurance details and support manual approval before routing leads.
Consent + bot protection
Use explicit customer consent, Turnstile, and rate limiting on lead capture surfaces.
Payment transparency
Show businesses lead cost, timestamps, customer details, and recipients to reduce billing conflicts.
Retention policy
Retain invoices, payments, lead logs, and exports for 3 to 7 years for tax and dispute needs.
Exportable records
Dispute, tax, and support packets
CSV
Fast billing reviews, spreadsheet analysis, and tax-ready exports.
JSON
Structured integrations, forensics, and exact event payload exports.
PDF report
Human-readable dispute packets with timestamps, payments, and access history.